How Did Facebook Page Make Lacta Chocolate More Sweeter For Consumers [Amazing Case Study]


With close to 600 million users, Facebook has become the prime tool for marketing the products and services. Due to maximum user restriction a Facebook account businesses have turned up to Facebook Pages which allow them to have engagement commitment from unrestricted number of users. However, there is a reason some Facebook apps generate hundreds of thousands of fans while others just flop. Generally, success comes down to a few key things… Simplicity, Shareability and Insight.

Most apps should be seriously simple, 3-4 steps, clear instructions, engaging graphics, big punchy buttons and great copy. Then they need to have the right Shareability, and the key to that is utilizing Facebook’s range of standard features in wall posts, wall-to-wall posts, tagging, events, invites .etc but trust me, you need the right combination here, your app depends on it. Then you have the insight, you need to work out what a fan might actually use, what gets them excited, why would they get behind, what they would comment on, why they would share it, what they get out of it.

Here is a great example of Lacta Chocolate Facebook App from Greece which has built around a simple insight where people would compare their loved ones with chocolate. They created an app that let people customize a Lacta chocolate wrapper in their loved ones name, comparing it to a particular Lacta flavour before using the wall to wall post feature to get the message across.

In just over a month, Lacta Facebook page became viral and generated over 150,000+ fans with thousands using personalized chocolate wrappers as profile pics. Here is an amazing visual case study on how Lacta Chocolate made turned to be more sweeter for people over social media.


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