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53% Of Customers Expect Response Within 1Hr For Brand Related Questions On Twitter Inc. (TWTR) [REPORT]

Eruptive nature of Twitter Inc. (NYSE:TWTR) is both a boon and a curse to online brands. Customers enjoy interacting with brands on Twitter as it is more lively and realistic. Brands are benefited from using Twitter to promotion/launch, but same platform will turn brand image into ashes when it comes to 'Customer service' and 'Complaints from customers' - if not...

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YouTube Should Have Bid Adieu To Dislike Button Much Earlier?

Online video sharing platform YouTube can be a ruthless place for content creators targeted by 'dislike mobs'. And the site owners totally understand that...

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