helpdesk

An IT Service Help Desk Is Essential To Drive Business Growth

There's no debate about the fact that an IT service desk, when properly run, leads to both short-term and long-term business growth. The question comes in when trying to figure out how to give enough time and effort to...

These Help Desk Mistakes Must be Avoided For Business Success

Using a help desk system to deal with the needs of your customers is a good idea. It helps you speed up the transactions. It also makes it easier to deal with the same problem that occurs many times....

How a Modern Help Desk Can Make It Easy for Customers to Help Themselves

According to research firm Forrester, 72 percent of customers prefer to sort out their problems of their own accord, rather than have to write an email or phone a company when they have an issue with a product or...

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Twitter Bounty Program Is Lucrative Enough To Pocket Few Thousands Dollars In A Jiffy

Twitter has come up with a new bounty program. Twitter bounty offer may not be as commercially lucrative as...