helpdesk

An IT Service Help Desk Is Essential To Drive Business Growth

There's no debate about the fact that an IT service desk, when properly run, leads to both short-term and long-term business growth. The question comes in when trying to figure out how to give enough time and...

These Help Desk Mistakes Must be Avoided For Business Success

Using a help desk system to deal with the needs of your customers is a good idea. It helps you speed up the transactions. It also makes it easier to deal with the same problem that occurs many times....

How a Modern Help Desk Can Make It Easy for Customers to Help Themselves

According to research firm Forrester, 72 percent of customers prefer to sort out their problems of their own accord, rather than have to write an email or phone a company when they have an issue with a product or...

Latest News

The Increasing Sales of iPhone In India: Samsung And OnePlus Must Think Out Of The Box!

Despite all the challenges that were thrown at Apple, the Cupertino-based tech giant made the most out...
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India Is Ready To Bury TikTok, Forever!

Having faced months in the wilderness, it looks like TikTok and the Chinese app contingent are set to put out of their...

Apple, Social Casino Apps, And An Illegal Partnership: Minting Billions?

Getting sued is a frequent affair for Apple Inc. (NASDAQ:AAPL) and therefore it is no surprise when a new lawsuit against the...

Masayoshi Son Bids Adieu To SoftBank Telecom Unit For Something Big!

Masayoshi Son is bidding adieu to the domestic telecommunication unit that has long been central to his technology empire SoftBank Corp and...

Judgement Day For LG: Time To Bid Adieu To Smartphone Market!

When the going gets tough, the tough get going. But that doesn't seem to fit in case of LG Smartphone business.