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Why Brands Must Provide Effective Social Customer Care On Facebook And Twitter !

social customer care
It has now been proved beyond doubt that providing good social customer care can give brands a definite edge over its rivals. Following that, devoted brands are attaching a lot more attention to social customer care.Data collected by Social Bakers proves that socially devoted brands get 3.5 times more interaction on Facebook (which means 90,000 interactions per page) and...

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YouTube Should Have Bid Adieu To Dislike Button Much Earlier?

Online video sharing platform YouTube can be a ruthless place for content creators targeted by 'dislike mobs'. And the site owners totally understand that...

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