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Brands On Facebook Ignore 87% of Customers’ FeedBack Posted On Pages Directly [REPORT]

brands on facebook sucks
Fan Page feature on Facebook Inc. (NASDAQ:FB) has made it easy for top brands to interact with their loyal customers and improve their brand reach to farthest corners of the world. And, to make their customer support more effective 51% of pages allowed the fans to post their queries and other content related to support on the page. Yet,...

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