Empowering Clients: Strategies for Effective B2B Customer Education

In the world of B2B, customer education is gaining more significance every day. As businesses strive to offer customer support and establish lasting relationships with their clients, educating customers about their products and services has become essential to their...

Brands On Facebook Ignore 87% of Customers’ FeedBack Posted On Pages Directly [REPORT]

Fan Page feature on Facebook Inc. (NASDAQ:FB) has made it easy for top brands to interact with their loyal customers and improve their brand reach to farthest corners of the world. And, to make their customer support more effective...
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A Year of RBI Ban: Paytm, Razorpay Embracing New Revenue Streams

In a significant regulatory move last year, the Reserve Bank of India (RBI) imposed a ban on major payment...
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