customer support

Modernize Your Customer Support: 21 Century Call Center

In the 21st Century, running a business is becoming more challenging. It is because of the competition that is posed by the more established ventures in every industry. The success of an organization depends on how it strategizes its...

Is Amazon Hand In Glove With Fraudulent Delivery Partners in India?

Amazon.com, Inc. (NASDAQ:AMZN) is a global tech behemoth largely driven by the growth of its eCommerce business. They have long boasted about their rock-solid customer support being one of the most important cornerstones of their booming business all over...

Twitter Can Help Generating 3% – 20% More Revenue for Businesses [ REPORT]

In an online business, customer service experience plays a pivotal role. It shapes the future relationship between the customers and the brand. A better service leads to higher rate of customer retention and also adds new customers to the...

Brands On Facebook Inc. (FB) Respond To 75% Of Customer Queries !

All of us are aware of the droning customer care service provided routinely by almost all enterprises. There is a huge gap between what customers want and the service they actually get. IMMEDIATE is what the customers want, no...

How Social Media Is Changing The Landscape Of Customer Service [INFOGRAPHIC]

The world’s population has now surpassed over 6.5 billion, and among all, 15% of the populations- aged between 16-24 years- are more likely to interact concerning products and services on Social media platform. From recent stats, 71% of the population...

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Apple Is Slowly, But Steadily, Winning India Market: Records Double-Digit Growth In Q2 2021

Looks like the strategy to launch multiple variants of the iPhone 12 series is helping Apple to strengthen its...