Tag: customer support
Twitter Can Help Generating 3% – 20% More Revenue for Businesses [ REPORT]
In an online business, customer service experience plays a pivotal role. It shapes the future relationship between the customers and the brand. A better...
Brands On Facebook Inc. (FB) Respond To 75% Of Customer Queries !
All of us are aware of the droning customer care service provided routinely by almost all enterprises. There is a huge gap between what...
How Social Media Is Changing The Landscape Of Customer Service [INFOGRAPHIC]
The world’s population has now surpassed over 6.5 billion, and among all, 15% of the populations- aged between 16-24 years- are more likely to...
Latest Briefs
Can Flickr Revive Itself After Getting Acquired By SmugMug?
Flickr, the once red-hot online-photo sharing community, withered under the ownership of Yahoo and lost its sheen to close rivals in the market. The...
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Can Facebook Recover From Its Craterous Impact, Or End Up Meeting...
Unless you have been living under a rock for the past month or so, chances are you must have, at the very least, heard...
