customer support

Modernize Your Customer Support: 21 Century Call Center

In the 21st Century, running a business is becoming more challenging. It is because of the competition that is posed by the more established ventures in every industry. The success of an organization depends on how it...

Is Amazon Hand In Glove With Fraudulent Delivery Partners in India?

Amazon.com, Inc. (NASDAQ:AMZN) is a global tech behemoth largely driven by the growth of its eCommerce business. They have long boasted about their rock-solid customer support being one of the most important cornerstones of their booming business...

Twitter Can Help Generating 3% – 20% More Revenue for Businesses [ REPORT]

In an online business, customer service experience plays a pivotal role. It shapes the future relationship between the customers and the brand. A better service leads to higher rate of customer retention and also adds new customers to the...

Brands On Facebook Inc. (FB) Respond To 75% Of Customer Queries !

All of us are aware of the droning customer care service provided routinely by almost all enterprises. There is a huge gap between what customers want and the service they actually get. IMMEDIATE is what the customers want, no...

How Social Media Is Changing The Landscape Of Customer Service [INFOGRAPHIC]

The world’s population has now surpassed over 6.5 billion, and among all, 15% of the populations- aged between 16-24 years- are more likely to interact concerning products and services on Social media platform. From recent stats, 71% of the population...

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How Mobile Is Becoming A Catalyst Of Online Gambling Market Growth

The global online gambling market is now one of the biggest and it is expected to grow...
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“Open Up Cambridge Analytica, It’s CBI At the Door!”

Among all the establishments ensnared in deplorable acts, Cambridge Analytica has steadily climbed the ladder of infamy. The roots of its malice...

Smartphone Resale Value: Depreciation Is Surprising Enough [REPORT]

It's a tad cliché and true that smartphones have permeated every sphere of our life. The ceaseless tech breakthroughs have led to...

Happy Birthday David Rosen: The Man Who Made Our Childhood Fun-Filled

Americans are gifted with entrepreneur's brains! David Rosen, a former soldier stationed in Japan saw the increasing market potential and started various ventures...

Reliance-Future Deal Is Approved By SEBI But Biyani May Not Be Happy With It!

Despite Amazon trying its best to stick a fork between the Reliance-Future deal, the Indian market regulator SEBI has finally given the...