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Twitter Can Help Generating 3% – 20% More Revenue for Businesses [ REPORT]

In an online business, customer service experience plays a pivotal role. It shapes the future relationship between the customers and the brand. A better...

Brands On Facebook Inc. (FB) Respond To 75% Of Customer Queries !

All of us are aware of the droning customer care service provided routinely by almost all enterprises. There is a huge gap between what...

How Social Media Is Changing The Landscape Of Customer Service [INFOGRAPHIC]

The world’s population has now surpassed over 6.5 billion, and among all, 15% of the populations- aged between 16-24 years- are more likely to...

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Will The Rising Popularity of Online Smartphone Sales In India Kill...

The online smartphone sales in India is growing at a phenomenal pace. While smartphone OEMs have left no stone unturned to grab a sizable...

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