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how to improve customer service policy

4 Tips To Improve Your Customer Service Policy

Customer service is one of the most important aspects of any business. It is important for all businesses to focus on retaining customers, rather...

Customer Tenure, FRT(First Reply Time) Are Decisive For Customer Satisfaction [STUDY]

Good customer service is the lifeline of any business. Brands can grab in new customers by offering discounts and attractive deals but firms will...
Average CS response rates

Twitter Marketing: 30% Of Top Brands Invest In Customer Service [Study]

Twitter is an excellent micro-blogging site; with its unique 140 characters of speech it has marked a authorized space among many other social media networks. It creates the best opportunity for brands...

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Twitter’s “Edit Tweet” Feature: Do We Really Need It?

Jack Dorsey, the co-founder and CEO at Twitter Inc. (NYSE: TWTR), suggested that the company is considering adding a new Edit Tweet feature to its platform....

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Will The Rising Popularity of Online Smartphone Sales In India Kill...

The online smartphone sales in India is growing at a phenomenal pace. While smartphone OEMs have left no stone unturned to grab a sizable...

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