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how to improve customer service policy

4 Tips To Improve Your Customer Service Policy

Customer service is one of the most important aspects of any business. It is important for all businesses to focus on retaining customers, rather...

Customer Tenure, FRT(First Reply Time) Are Decisive For Customer Satisfaction [STUDY]

Good customer service is the lifeline of any business. Brands can grab in new customers by offering discounts and attractive deals but firms will...
Average CS response rates

Twitter Marketing: 30% Of Top Brands Invest In Customer Service [Study]

Twitter is an excellent micro-blogging site; with its unique 140 characters of speech it has marked a authorized space among many other social media networks. It creates the best opportunity for brands...

Latest Briefs

Meet Daisy: Apple Robot That Recycles iPhone

Apple Inc. (NASDAQ:AAPL) is reducing its impact on the climate change, and the company showcased its recent environmental accomplishments ahead of the Earth Day (April...

Must Read

Can Facebook Recover From Its Craterous Impact, Or End Up Meeting...

Unless you have been living under a rock for the past month or so, chances are you must have, at the very least, heard...