Customer service

4 Tips To Improve Your Customer Service Policy

Customer service is one of the most important aspects of any business. It is important for all businesses to focus on retaining customers, rather than trying to find new ones all of the time, and in order to do...

Customer Tenure, FRT(First Reply Time) Are Decisive For Customer Satisfaction [STUDY]

Good customer service is the lifeline of any business. Brands can grab in new customers by offering discounts and attractive deals but firms will remain profitable for long periods only if they are able to convert at least a few...

Twitter Marketing: 30% Of Top Brands Invest In Customer Service [Study]

Twitter is an excellent micro-blogging site; with its unique 140 characters of speech it has marked a authorized space among many other social media networks. It creates the best opportunity for brands and provides good opportunities for conversations with users but  the biggest problem what brands on Twitter face is the same thing...

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2021 Hacking Saga Continues: Domino’s India Becomes The Latest Victim Of Data Breach!

April 2021 is turning out to be a rollercoaster ride of a month when it comes to cybersecurity! In what...