customer satisfaction

TikTok Crowned The Best-Rated Top App On US App Store For 2020! [Report]

From inching closer to getting banned to its unending acquisition saga, TikTok, the popular short-form video app had a rollercoaster ride this year. But, now to close 2020 on an optimistic note, a recent...

Oppo, Vivo, Xiaomi Smartphone Users Are More Satisfied Than Samsung In India

There was a time when the Chinese products were considered cheap and not durable in India. Those times are long gone now, especially in the smartphone market. Chinese smartphone companies are now finding their feet in the Indian market....

The Performance Of Apple iPhone X: 85% Users Prove Critics Wrong [STUDY]

The speculations on the performance of Apple iPhone X has been only amplified by the critics and the media probes. Analysts and some financial circles have repeatedly downgraded Apple's latest flagship for being more expensive, which has led to its...

Customer Tenure, FRT(First Reply Time) Are Decisive For Customer Satisfaction [STUDY]

Good customer service is the lifeline of any business. Brands can grab in new customers by offering discounts and attractive deals but firms will remain profitable for long periods only if they are able to convert at least a few...

Customer Satisfaction Should Be The Prime Motto Of Online Brands! Reflects Growth Of A Brand! [INFOGRAPHIC]

The most valuable asset for any online brand which decide its success rate are its customer. It is important for all brands to keep their customers satisfied and make sure their queries are entertained on time. Whenever a consumer is...

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The Slip-Ups Keep On Coming: WhatsApp Web Users’ Mobile Data Leaked On Google

As the developments have unfolded over the past week, the clock for WhatsApp seems to be ticking...
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Trump Administration Has Landed Its Final Blow On Chinese Companies: Xiaomi Blacklisted!

In its recent move to safeguard national security, the United States’ Trump Administration has decided to go after China’s second-biggest smartphone marker...

Huawei Is Gunning For Acquiring A Fifth Of Android’s Userbase With Its Own HarmonyOS!

After Google’s ban on Huawei in 2019, the Chinese-origin tech company is all set to roll out HarmonyOS later in 2021 as...

Battle Lines Are Drawn: Qualcomm’s Latest Acquisition to Challenge Apple, Intel

The quest to gain supremacy creates a butterfly effect for sure. With the challengers and the champion pulling out all stops to...

After Ola and Uber, Now Swiggy And Flipkart Under Probe For Tax Evasion: What’s Brewing?

A few days ago, reports emerged about Ola and Uber coming under the scanner of Directorate General of Goods and Services Tax...