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Oppo, Vivo, Xiaomi Smartphone Users Are More Satisfied Than Samsung In India

customer satisfaction in india
There was a time when the Chinese products were considered cheap and not durable in India. Those times are long gone now, especially in the smartphone market. Chinese smartphone companies are now finding their feet in the Indian market. More so, they have started to firmly root themselves and push away the competition around them. Winning consumer confidence was...

The Performance Of Apple iPhone X: 85% Users Prove Critics Wrong [STUDY]

The speculations on the performance of Apple iPhone X has been only amplified by the critics and the media probes. Analysts and some financial circles have repeatedly downgraded Apple's latest flagship for being more expensive, which has led to its sales drop. Apple Inc. (NASDAQ:AAPL) didn't seem to escape from the prying and was quietly waiting for its end user to...

Customer Tenure, FRT(First Reply Time) Are Decisive For Customer Satisfaction [STUDY]

Good customer service is the lifeline of any business. Brands can grab in new customers by offering discounts and attractive deals but firms will remain profitable for long periods only if they are able to convert at least a few of them to repeat-consumers. It is vital for any brand to have well organized customer service which is available for all...

Customer Satisfaction Should Be The Prime Motto Of Online Brands! Reflects Growth Of A Brand! [INFOGRAPHIC]

The most valuable asset for any online brand which decide its success rate are its customer. It is important for all brands to keep their customers satisfied and make sure their queries are entertained on time. Whenever a consumer is satisfied with a product/service, they are likely to be loyal to the brand and recommend the same to other people...

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YouTube Should Have Bid Adieu To Dislike Button Much Earlier?

Online video sharing platform YouTube can be a ruthless place for content creators targeted by 'dislike mobs'. And the site owners totally understand that...

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