customer satisfaction

Oppo, Vivo, Xiaomi Smartphone Users Are More Satisfied Than Samsung In India

There was a time when the Chinese products were considered cheap and not durable in India. Those times are long gone now, especially in the smartphone market. Chinese smartphone companies are now finding their feet in the Indian market....

The Performance Of Apple iPhone X: 85% Users Prove Critics Wrong [STUDY]

The speculations on the performance of Apple iPhone X has been only amplified by the critics and the media probes. Analysts and some financial circles have repeatedly downgraded Apple's latest flagship for being more expensive, which has led to its...

Customer Tenure, FRT(First Reply Time) Are Decisive For Customer Satisfaction [STUDY]

Good customer service is the lifeline of any business. Brands can grab in new customers by offering discounts and attractive deals but firms will remain profitable for long periods only if they are able to convert at least a few...

Customer Satisfaction Should Be The Prime Motto Of Online Brands! Reflects Growth Of A Brand! [INFOGRAPHIC]

The most valuable asset for any online brand which decide its success rate are its customer. It is important for all brands to keep their customers satisfied and make sure their queries are entertained on time. Whenever a consumer is...
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Happy Birthday Ma Huateng: The Man Who Owns Facebook, WhatsApp Of China

The winning horse of the Chinese internet market and one among the Chinese billionaires, though not started...
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Reliance Jio And Airtel Both Grab Top Spot In Customer Experience [Study]

What do winning brands have in common that the less successful ones don’t? It’s merely the fact that they adhere to the...

Huawei All Set To Bid Adieu To Smartphone Market?

The effects of the US ban on Huawei, along with a few other Chinese companies, have started appearing. Last week we reported...

Tata Group To Acquire 50% Stake In BigBasket: A Winning Edge Against JioMart?

The Tata Group has apparently found its winning edge against Ambani's JioMart and might add this newfound opportunity to their shopping list...

Amazon Locks Head With The Music Industry: Twitch Letting Streamers Use Unlicensed Music!

The global e-commerce giant Amazon.com, Inc. (NASDAQ:AMZN) has upset the biggies of the music industry as one of its acquisitions have been...