customer satisfaction

From inching closer to getting banned to its unending acquisition saga, TikTok, the popular short-form video app had a rollercoaster ride this year. But, now to close 2020 on an optimistic note, a recent report from Sensor Tower that revealed...

There was a time when the Chinese products were considered cheap and not durable in India. Those times are long gone now, especially in the smartphone market. Chinese smartphone companies are now finding their feet in the Indian market....

The speculations on the performance of Apple iPhone X has been only amplified by the critics and the media probes. Analysts and some financial circles have repeatedly downgraded Apple's latest flagship for being more expensive, which has led to its...

Good customer service is the lifeline of any business. Brands can grab in new customers by offering discounts and attractive deals but firms will remain profitable for long periods only if they are able to convert at least a few...

The most valuable asset for any online brand which decide its success rate are its customer. It is important for all brands to keep their customers satisfied and make sure their queries are entertained on time. Whenever a consumer is...