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Brands Fail to Deliver On Their Promise of Personalisation From Collected Consumers’ Data [STUDY]

In the era of internet and smartphone where 'Data' is dubbed as 'New Oil', almost every brand is trying to capture as much data as possible of their customers. Be it their online shopping habits, time spends on apps, device preferences or...

Mahindra Comviva Explains Why Is CEM the Future of Customer Support

Technology has been evolving like never before for the last few years, and this could be seen clearly with the growth of various communication channels online. 3.2 billion internet users worldwide are communicating over various online channels, especially on...
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Jack Ma offloads entire stake in Paytm mall at jaw dropping valuation

When Jack Ma led Alibaba Group invested in Paytm Mall in 2017, media and experts were quick to label...
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