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consumers personalized experience

Brands Fail to Deliver On Their Promise of Personalisation From Collected Consumers’ Data [STUDY]

In the era of internet and smartphone where 'Data' is dubbed as 'New Oil', almost every brand is trying to capture as much data as...
future of customer support

Mahindra Comviva Explains Why Is CEM the Future of Customer Support

Technology has been evolving like never before for the last few years, and this could be seen clearly with the growth of various communication...

Latest Briefs

Apple Wins Patent For A Future Apple Watch Band that Allows...

Apple Inc. (NASDAQ:AAPL) had been rumoured to be looking to introduce a FaceTime feature into their Apple Watches for some time. However, today, the...

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Facebook’s Crunch Conquest: By Relying Largely On The US Market, Is...

Two billion! That's Facebook, Inc. (NASDAQ: FB) for you - Right when you thought that this social-media giant has already connected the entire world, it's...

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