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consumer value personalisation 2018

Brands Fail to Deliver On Their Promise of Personalisation From Collected Consumers’ Data [STUDY]

In the era of internet and smartphone where 'Data' is dubbed as 'New Oil', almost every brand is trying to capture as much data as...
future of customer support

Mahindra Comviva Explains Why Is CEM the Future of Customer Support

Technology has been evolving like never before for the last few years, and this could be seen clearly with the growth of various communication...

Latest Briefs

TCS Joins $100 Billion Club: 97th Most Valued In The World...

Tata Consultancy Services (TCS) continues to be the most stellar flagship company for the Tata Group. The Indian multinational IT behemoth has proved to...

Must Read

Can Facebook Recover From Its Craterous Impact, Or End Up Meeting...

Unless you have been living under a rock for the past month or so, chances are you must have, at the very least, heard...

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