Nandan Nilekani In Hot Water Due To GST Glitches?

The constantly persisting glitches in GSTN portal that is troubling people as well as government and causing delays in filing returns, has apparently put Infosys Chief Nandan Nilekani in a tough spot. He is summoned by the government to explain the reasons behind such issues.

Must Read

Apple Inc. (AAPL) And Samsung Group (005930) Combined Smartphone Market Share Shrunk To Below 50% In Q1 2014: Huawei and Lenovo Rising Fast!

Apple Inc. (NASDAQ:AAPL) and  Samsung Electronics Co. Ltd. (KRX:005930) are the undisputed heavyweights of the smartphone world. Together, both brands accounted for 50%...

Apple is Being Evil For 1.5 Billion iPhone, iPad Users Worldwide

Last year when Apple Inc. (NASDAQ:AAPL) was accused of recording everything that iPhone users were talking through...

Uber India Layoffs 25% Workforce Citing Tough Market Conditions

After laying off thousands of employees in the US, Uber is scaling down its operations in India...

The shortcomings of Infosys Ltd. which is the service provider for the GSTN portal has been clearly visible via the continually persisting glitches in the GST Network (GSTN) portal. This has led to a lot of difficulty for taxpayers as well as disrupted the efforts of the Indian Government to enable a habit of improved compliance among taxpayers.

Looks like the government have had enough of such technological glitches. The centre has reportedly asked the Indian tech giant Infosys Ltd to fix the glitches of the GST Network portal within a maximum of 15 days worth of time.

Advertisements

On March 5, in a communication, Infosys was told by the ministry that their progress in trying to resolve the challenges being faced by the taxpayers seemed “tardy”. It was also made known to the in the same communication that despite several requests being made to the company the problem and glitches still exist. The problems included slowing down of GSTN portal, login errors and auto-logouts.

Because of all the glitches by the Infosys executives who failed to address the concerns related to the GST platform, the deadline for filing returns had to be delayed by the government.

A person who has been following the development so far and is familiar with it has mentioned that Infosys has been asked by the government to specifically look into glitch which is causing the tax portal’s capacity to be stuck at 1.2 lakh concurrent sessions.

Nandan Nilekani, the Non-Executive Chairman of Infosys has also been reportedly asked to come up with a detailed presentation. The government wants him to give an explanation on the software giant’s failure to fix technical glitches before the federal indirect tax body, GST Council which is scheduled to meet on March 14 next week.

Infosys, including this time, has reportedly declined the offer to comment on this issue twice. The previous instance being earlier in January related to GSTN’s performance.

Advertisements

GSTN: The Way Forward For Increased Tax Compliance?

One of the main reasons the central government is pushing so hard to iron out the glitches in the GSTN platform is because of the fact that this problem has put a halt to the Indian government’s mission to improve tax compliance and eliminate tax evasion. First, a proper and reliable technology system needs to be put in place which can seamlessly collect data and process it without any glitches for this mission to take off and finally turn into a reality. It is the technology system that enables government officials to take enforcement action when a particular suspected case of tax evasion shows multiple red flags.

It has been acknowledged by various government officials that even after it has been two years since the rollout of the online GST platform, it has still not shown any signs of stability in terms of performance and reliability. Several taxpayers have also filed their disappointments related to the platform claiming that the repeated glitches have led them to delay filings well beyond the deadline which has then led to penalties. These complaints from the taxpayers have also led to the Supreme Court recently asking the swift mitigation of the technical difficulties of the platform by the government.

LEAVE A REPLY

Please enter your comment!
Please enter your name here

Latest News

Uber India Layoffs 25% Workforce Citing Tough Market Conditions

After laying off thousands of employees in the US, Uber is scaling down its operations in India...

Apple is Being Evil For 1.5 Billion iPhone, iPad Users Worldwide

Last year when Apple Inc. (NASDAQ:AAPL) was accused of recording everything that iPhone users were talking through Siri, the company was quick...

Is Bill Gates Developing Covid-19 Vaccine To Track Billions Of Users Worldwide?

Bill Gates is once again at the centre stage of controversy related to novel Coronavirus. Battling falsehood and paranoid...

Darkest Before Dawn: Can India Survive Its Worst Ever Recession?

Bolt your doors, batter down your hatches, brace yourselves. Recession is about to make landfall. According to Goldman Sachs, a...

Crisis Of Trust: The Glue Between Brands, Customers And Employees!

The COVID-19 crisis, which shows no sign of stopping any time soon, has left no life untouched in terms of impact. It...

WeWork Valuation: $2.9 Billion, Way Below Than Estimated $47 Billion 6 Month Ago

If you are thinking it is some kind of clickbait, you are highly mistaken. The debate on the valuation of WeWork once...

In-Depth: Dprime

Fantastic 4: Four Day Work Week A Flashpoint Of Innovation?

It has been an idea that has been mooted by many, perhaps also somewhat sceptically. From being a dark horse to becoming...

TikTok Is Facing The Wrath Of People Who Love It The Most

Ever since the popular social media app TikTok entered India, it has been growing very aggressively in terms of users. Within a...

Facebook Shops: Looking Beyond Ad Dollars!

Amid this global pandemic, when companies are struggling to find new verticals to pivot towards in order to maintain their revenue and...

More Articles Like This