Can Microsoft’s New Social Chatbot Compete With Google Duplex?

Must Read

WhatsApp Might Lose 60 Million Indian Users Post Updated Policy Changes, New Survey Reveals!

The Facebook-owned instant messaging platform’s decision to update their privacy and terms of service brought about a...

Trump Administration Has Landed Its Final Blow On Chinese Companies: Xiaomi Blacklisted!

In its recent move to safeguard national security, the United States’ Trump Administration has decided to go...

Huawei Is Gunning For Acquiring A Fifth Of Android’s Userbase With Its Own HarmonyOS!

After Google’s ban on Huawei in 2019, the Chinese-origin tech company is all set to roll out...

While all the brouhaha over Google’s Duplex didn’t even subside, Microsoft has been busy testing a similar technology in China. At an AI event in London yesterday, Satya Nadella, CEO – Microsoft Corporation (NASDAQ:MSFT), showcased the tech in the form of Xiaoice – Microsoft’s new social chatbot – which is gained a lot of popularity in China.

At the latest I/O 2018, Google showed a glimpse of the sickest technology named Duplex which could make the Google Assistant the most lifelike AI yet. As we know, Google Duplex is capable of making phone calls and fixing appointments on your behalf. The Redmond giant’s Xiaoice is not exactly like the Duplex, which uses Google Assistant to make calls, but it also holds a phone conversation with you.

Nadella revealed that Xiaoice has 500 million ‘friends’ and more than 16 channels for Chinese users to interact with it through WeChat and other social messaging services. He also said that Xiaoice is a “bit of a celebrity” there – it has her own TV show, writes poetry, and does many interesting things.

Advertisements

Microsoft’s executive vice president for AI and research, Harry Shum, said, Xiaoice will have ‘full duplex‘ capabilities – human-like verbal conversations in which both participants can speak at the same time. It is also introducing features that will help Xiaoice to create a 10-min customized audio story for kids in about 20 seconds.

It’s Microsoft Xiaoice vs Google Duplex

It’s still unclear why Microsoft build this technology in the form of a chatbot and kept it restricted to China only. In fact, many in the Western countries are not even aware it exists despite its huge popularity in China. Surprisingly, the company has not demonstrated the same capabilities in its own AI-powered digital assistant Cortana, which is found on more than 700 million Windows 10 devices. Perhaps, Cortana lacks some prerequisites to implement this advanced technology. Also because, Microsoft’s first English-language bot experiment, Tay, failed miserably after Twitter users turned it into racist.

Microsoft Xiaoice has counterparts in India (Ruuh), U.S (Zo.ai), and Japan and Indonesia (Rinna), but none can compete with the popularity of Xiaoice. The company seems to be pushing its AI game. It also acquired Semantic Machines last week, which works on Conversational AI. The trade-off will not only give a boost to Cortana but also to Xiaoice.

Engaging in basic phone conversations through bots is only a matter of time. Considering the response of Xiaoice in China, Microsoft might be convinced enough to bring it down to the US and other English-speaking countries. Even Google is expected to start the testing of Duplex in the summer. Looks like full-duplex conversations will soon be a common thing on the digital assistant of your choice.

Unlike Duplex which is designed as a voice-first interface, Xiaoice’s interactions have mostly been on the text. The friendly bot is even thinking ahead, while you’re speaking and it has made over million calls so far. Microsoft, apparently, does have the technology that might overlap with Google Duplex, but can it really challenge the Google Assistant, it would be too early to tell. When Sundar Pichai displayed the jaw-dropping AI smarts of the Google Duplex at its annual developer’s conference, people were petrified with its natural human-like conversation skills.

Advertisements

LEAVE A REPLY

Please enter your comment!
Please enter your name here

Latest News

Apple Foldable iPhone May Surprise You, But It Won’t Launch This Year!

Rumours of a foldable iPhone have long been circulating on the internet. However, until now there was...

Snapchat Spotlight: A New Way for Creators to Earn Money

Short-form video applications have increased overwhelmingly in popularity in recent times. The surge in this format of online content, according to most,...

COVID-19 Unemployment Leading To Ageing Indian Workforce, CMIE Reports

The latest data shared by the CMIE aka Centre for Monitoring Indian Economy has highlighted a huge red flag.

The Slip-Ups Keep On Coming: WhatsApp Web Users’ Mobile Data Leaked On Google

As the developments have unfolded over the past week, the clock for WhatsApp seems to be ticking with every passing minute and...

Trump Administration Has Landed Its Final Blow On Chinese Companies: Xiaomi Blacklisted!

In its recent move to safeguard national security, the United States’ Trump Administration has decided to go after China’s second-biggest smartphone marker...

Huawei Is Gunning For Acquiring A Fifth Of Android’s Userbase With Its Own HarmonyOS!

After Google’s ban on Huawei in 2019, the Chinese-origin tech company is all set to roll out HarmonyOS later in 2021 as...

In-Depth: Dprime

Will ‘TikTok By Microsoft’ Be A Winner?

For the last two years, TikTok has been in the public eye for all sorts of reasons. First, it was the exploded...

Facebook Subscription Model: Looking Beyond Ad Dollars?

Seldom do job listings create a stir this gripping. However, when the job listing in question is a stealth post from Twitter,...

Will The Online Food Delivery Market in India End Up Becoming A Two-Horse Race?

It's pretty much evident that the food delivery space in India is all set to get riled up soon enough as one...

More Articles Like This