FastWay Express: How Did A Traditional Courier Company Adopted Tech Trends To Grow By Leaps And Bounds [Case Study]

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With 650 million websites across the globe and more than 2.5 Billion Internet users, the growth of internet has been astounding in recent years. And, this could be the main reason why businesses have started turning out to establish their E-Stores and E-Presences in score. Industries like Retail, Entertainment and Education are the main drivers of this explosive adoption while service industry is still confined into traditional style of operations largely.

FastWay - Best Courier CompanyDespite of this, there are few service companies who decided to come out of suffocating shell only to deliver the best-of-breeds to their customers; FastWay WorldWide Express is among one such companies who have welcomed technology shift with both hands and inherited online model to adopt customer-centric approach. Known for its most reliable courier services in 9 nations including 5 cities in India , FastWay Worldwide Express stands among very few courier companies having specialization in delivery of delegate and quite sensitive items’ across the globe.

“The success of this business lies in 4 aspects – safety, tracking and on-time delivery, says Mr. Hyder Founder and CEO of Fast Way Express. He adds, In an era of Technology and Mobile people are much more educated, attentive and demanding. To beat our competitors and customers’ expectation I decided to leverage upon ‘on-demand’ model with the blend of highest level of transparency. And, latest tech trends were the only adoptable that could match such optimal benchmark in recent time.”

The Technology adoption not only embraced quick reach and action but also helped Fast Way to offer premium class service under affordable price brackets – thanks to E-biz model that helped to cut management & working cost. Features like online calculator, real-time tracking, e-billing, online order & payment, online support are complimenting various offline activities like packaging, pickup and delivery.

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Fastway - Best Courier company

“Our USP lies in vast network, corporate shifting and delivery of critical items like Medicines, Mobile products etc, something which most of the courier companies avoid specially in the case of cross-border delivery. Besides, our aggressive but positive approach towards Technology adoption for various services has helped us to spread our network  through local but premium partners in more than 38 countries. Undoubtedly, my tech investment haven’t disappointed me and I am looking further to inherit more tech-streams like Social Media, Mobile app in near future”, said Mr. Hyder.

Definitely it’s a remarkable growth of a company and appreciable move by a decision-maker. In a country like India where online digital industry is still far from maturity and leaders are still hanging out with conservative mindset towards it, such early adoption by a young non-IT professional is a commendable move. Besides relative Industry giants like UPS, FedEx, Blue Dart and only few more, there is a significant opportunity for other players who really want to stand out in a crowd.

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